Day Two

Agenda

Grab a glimpse into the future of automotive retail with this years Modern Retailing Conference agenda sessions. 

7:00am

Day 1

Sponsored by Cox Automotive

Start your day with a delicious breakfast. Enjoy tasty bites and connect with others as you kick off the morning.

Downtime

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Ballroom

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Monday

Sponsored By:

8:00am

Day 2

Join us for an insightful panel where Cox Automotive and Dealer industry leaders will explore why revolutionizing your automotive retail strategy, by connecting consumers and dealers through a seamless purchase process, will pave a better way forward on both sides. By leveraging modern omnichannel approaches for your advantage, backed by data and insights, you’ll be able to meet shoppers where they are and accelerate their path to purchase by providing the excellent experience consumers don’t just want… they demand.

Keynote

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Ballroom

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Monday

8:45am

Day 2

Presented by Gubagoo

Join this session to dive deep into practical strategies and tools. Gain actionable insights that you can apply right away.

Keynote

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Ballroom

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Monday

Sponsored By:

9:30am

Day 2

Brett Morgan (CEO) and Tom Moore (COO) will join Brian Pasch at MRC to discuss why they invested in an enterprise CDP and how they plan to monetize the technology the eliminate waste and generate more revenue by leveraging their first-party data and real-time marketing.

Panel

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Ballroom

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Monday

10:30am

Day 2

Grab a coffee, relax, and catch up with fellow attendees. It’s the perfect time to recharge and chat before the next session. ☕️

Downtime

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Exhibit Hall

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Monday

10:45am

Day 2

Presented by CarNow

Join this session to dive deep into practical strategies and tools. Gain actionable insights that you can apply right away.

Workshop

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Plaza 1

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Monday

Sponsored By:

10:45am

Day 2

Learn how Danny Zaslavsky transformed his family’s independent dealership by rethinking traditional strategies and adopting a unified approach to inventory management. Faced with rising costs and evolving customer expectations, Danny shifted from relying on intuition and generational knowledge to using data-driven insights and integrated systems for intelligent acquisition, merchandising, and retailing. Discover how this change allowed him to outperform the market by increasing the real and perceived value of every vehicle, making smarter buying decisions, and achieving higher gross profits and faster inventory turns. Join Danny to explore actionable steps for future-proofing your dealership against industry challenges and maximizing your success.

Workshop

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Plaza 2

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Monday

10:45am

Day 1

Putting a name to a “view” can be challenging, especially in our data-driven world. But what if you started to personify your data and considered your customer’s touch points on a deeper level? Join us for an immersive storytelling workshop where dealers will meet “Maggie,” a car buyer, and walk through her car-buying journey. You’ll gain insights into every digital touchpoint Maggie encountered—from her first introduction to a dealership’s brand online after filling an Amazon shopping cart, all the way to purchasing her new vehicle. By the end of the workshop, you’ll have a clear understanding of how to develop a Media Mix for your dealership using a Lifecycle Marketing approach. Plus, you’ll receive a copy of our newly released White Paper detailing Maggie’s journey.

Workshop

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Exchange 1-4

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Monday

11:30am

Day 2

Changeover

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Exhibit Hall

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Monday

11:45am

Day 2

Presented by Marchex

Leverage the power of conversational analytics combined with Google events to maximize your dealership’s results.

Deep dive into innovative strategies, learn how to optimize marketing attribution, and gain insights into enhancing customer engagement. Explore real-world success stories and leave empowered to drive your dealership’s digital marketing efforts to new heights. Don’t miss this opportunity to shape the future of automotive marketing.

Mini Workshop

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Exchange 1-4

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Monday

11:45am

Day 2

Presented by AutoFi

Time kills deals and profit. Despite mass adoption of digital retailing and technology by dealers, it still takes nearly three hours to buy a car. The process is filled with friction, bottlenecks, and back-and-forth interactions. The technology revolution isn’t on your website—it’s in the showroom, where time and money are being left on the table. This session will identify ways to leverage technology in the showroom to optimize decision-making, bridge the trust gap, and speed up the process—all while increasing profitability.

Mini Workshop

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Salon 1

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Monday

11:45am

Day 2

Presented by CF Search

In today’s fast-evolving digital marketing landscape, mastering the latest search engine technologies is essential. This workshop will focus on Google’s AI Overviews and generative AI search results—groundbreaking features shaping the future of SEO. Attendees will explore the the mechanics behind AI-driven results, and gain actionable strategies tailored for automotive dealerships. Through real-world case studies, we’ll demonstrate how to leverage these advancements to boost traffic, enhance authority, and achieve SEO success in the AI era.

Mini Workshop

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Plaza 2

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Monday

11:45am

Day 2

Presented by CarGurus

​​Is your CRM a hidden goldmine? Is your current lead management strategy reaching its full potential? Discover how a comprehensive lead audit can transform your dealership’s ability to connect with customers. Move beyond traditional KPIs to uncover strategies that elevate lead management and boost customer engagement. How aligning lead management across departments—from BDC to finance—can elevate your sales game. Join Chareese, Mike, and Vanisha—industry experts with extensive in-dealership experience—who have traveled nationwide empowering dealers with lead audit outcomes. Uncover how top dealerships have boosted conversion rates and sales volume through proven strategies. Explore actionable insights to propel your dealership to new heights!

Mini Workshop

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Plaza 1

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Monday

12:45pm

Day 2

Sponsored by Shift Digital

Grab a tasty lunch, relax, and catch up with others. It’s a great chance to refuel and chat before the afternoon activities.

Downtime

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Ballroom

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Monday

Sponsored By:

1:15pm

Day 2

Presented by automotiveMastermind

Join this session to dive deep into practical strategies and tools. Gain actionable insights that you can apply right away.

Keynote

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Ballroom

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Sunday

2:00pm

Day 2

Presented by DriveCentric

In the automotive industry, 86% of consumers prefer to complete at least part of their vehicle purchasing process online. Join Steve as he dives into how car dealerships can enhance customer satisfaction by offering virtual engagement options. These tools help create a seamless and interactive buying experience. Just as people research potential romantic partners thoroughly, they also invest significant effort in researching vehicles online, underscoring the importance of engaging virtual interactions. Effective communication in these online settings, including attentive tone and clear visual cues, is crucial. Utilizing advanced technologies like GPT and AI can further refine how dealerships connect with and assist their customers. By treating online leads with the same level of care and personalization as in-person interactions, dealerships can significantly boost both customer satisfaction and sales performance.

Workshop

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Plaza 1

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Monday

2:00pm

Day 2

Presented by Wikimotive

Join this session to dive deep into practical strategies and tools. Gain actionable insights that you can apply right away.

Workshop

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Plaza 2

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Monday

Sponsored By:

2:00pm

Day 2

Presented by Urban Science

Hear how progressive sales and marketing leaders are using defection insights to improve their sales and marketing processes, outsmart their competitors, grow share, and increase sales effectiveness.
Sales participants will know how to:
  • Increase close rates by eliminating needless follow-up with leads who have bought elsewhere, increasing salesperson confidence, and adjusting to follow up processes.
  • Improve productivity of sales team by delivering fact-based, real time performance feedback to sales team based on wins AND losses.
  • Decrease defection rates by proactively engaging high quality leads with strong likelihood to defect.
Marketing participants will know how to:
  • Enhance customer experience by ingesting defection data into the group’s CDP and marketing workflows.
  • Boost ROI of marketing spend by adjusting spend and targeting based on defection insights.

Workshop

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Salon 1

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Monday

2:00pm

Day 2

Presented by S&P Global

Join this session to dive deep into practical strategies and tools. Gain actionable insights that you can apply right away.

Workshop

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Exchange 1-4

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Monday

Sponsored By:

2:45pm

Day 2

Grab a coffee, relax, and catch up with fellow attendees. It’s the perfect time to recharge and chat before the next session.

Downtime

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Exhibit Hall

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Monday

3:00pm

Day 2

Dealers must optimize all communication channels which consumers choose to leverage for sales and service. Dealership communications has always been a great area for improvement, and now new tools are in the marketplace to elevate the customer experience and better answer their questions.

Panel

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Ballroom

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Monday

4:00pm

Day 2

With so many avenues to acquire inventory: auctions, trade-in, service lane, direct from consumer or a buying center, having the right people, with the right processes and accountability is key.

Panel

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Ballroom

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Monday

5:00pm

Day 2

Join this session to dive deep into practical strategies and tools. Gain actionable insights that you can apply right away.

Keynote

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Ballroom

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Monday

Sponsored By:

5:45pm

Day 2

Sponsored by Dealer Funnel

Kick back and enjoy a variety of drinks and snacks, hang with other attendees, and have some fun as we wind down with cocktail hour.

Downtime

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Exhibit Hall

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Monday

Sponsored By:

Automotive Retailing Reimagined

Expert speakers.
executive level education.