Customer Experience Technology

Personalized Marketing Messaging

Sales Experience & Acquisition

Loyalty, Retention & LTV

Ed Track 05

Beyond Experience

Brad Title

President

Brad is the Founder and President of Gubagoo. He loves the intersection of automotive and technology and has been an industry innovator for more than 30 years. Educated at the Canadian Automotive Institute, Brad is passionate about lead and website engagement, conversion, and online retailing. This drove him to build Gubagoo, the top-rated conversational commerce and digital retailing platform in the industry. Partnering with more than 8,500 dealers worldwide, Brad now lives in sunny Delray Beach, Florida with his family.

Speaker Sessions

1:00pm

Tuesday

Beers with Brian & Brad

Today, there is a disconnect between the customer experience online to in-store. Even if it seems seamless, your employees invest many hours of work to make it happen. Using some “real dealership footage” and a little bit of humor, Brian and Brad will discuss key factors that will transform your online experience into a seamless and transparent process from the initial chat on your website to funding the deal electronically. They are going to explore modern retailing at its finest.

Today, there is a disconnect between the customer experience online to in-store. Even if it seems seamless, your employees invest many hours of work to make it happen. Using some “real dealership footage” and a little bit of humor, Brian and Brad will discuss key factors that will transform your online experience into a seamless and transparent process from the initial chat on your website to funding the deal electronically. They are going to explore modern retailing at its finest.

Keynote

|

Exhibit Hall

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By: