2:30pm

Day One - Sunday, Nov. 12

Enhancing the Dealership Experience by Meeting Modern Car Buyers Where They Are

Presented by CarNow

Room

Plaza 2

Session Type

Workshop

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

In today’s evolving automotive retail landscape, providing a customer-centric experience is key to dealerships’ success. Join us for this engaging discussion designed to showcase the strategies and insights needed to understand the preferences of modern car buyers. Learn how to adapt to their needs and provide a superior end-to-end customer experience that not only boosts CPI and NPS scores but also maximizes profitability and operational efficiency at your dealership. It’s never been more important to align your dealership operations with the evolving needs and preferences of today’s car shoppers.

11:00am

Monday

Presented by Gold Sponsors

Welcome to the jungle! The jungle of advertising in today’s new world! This is going to be a fully interactive workshop where the audience is just as important as the speakers who will be sharing real life examples and data to back it up. In this session we’re going to blow up the funnel as it stands today and hope you leave thinking less about a downward shoot and more about a continual evolution and circle. Stop focusing on how to just get the lead in the CRM and how to get shoppers attention before they realize they need you. Learn what your peers are doing at each stage of conscious and subconscious engagement and how it’s relevant to maintaining a winning strategy today. Learn where and how to fill in the holes so that you’re getting engagement at all stages of awareness and consideration. Learn what tech can help you along the way and help you achieve the best success in 2024 and beyond.

Welcome to the jungle! The jungle of advertising in today’s new world! This is going to be a fully interactive workshop where the audience is just as important as the speakers who will be sharing real life examples and data to back it up. In this session we’re going to blow up the funnel as it stands today and hope you leave thinking less about a downward shoot and more about a continual evolution and circle. Stop focusing on how to just get the lead in the CRM and how to get shoppers attention before they realize they need you. Learn what your peers are doing at each stage of conscious and subconscious engagement and how it’s relevant to maintaining a winning strategy today. Learn where and how to fill in the holes so that you’re getting engagement at all stages of awareness and consideration. Learn what tech can help you along the way and help you achieve the best success in 2024 and beyond.

Mini Workshop

|

Plaza 1

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By:

11:00am

Monday

Presented by AutoComplete

Car insurance is a $300 billion category with a 100% attach rate. However, the vast majority of dealers do not participate in this profit stream, due to the operational complexity of salesperson training and insurance agency operations.

Learn how new solutions released in the last 12 months now let dealers build an insurance profit stream overnight, with no work or changes to their operations, while letting car buyers save $500+/year.

See how 20+ of the top 100 dealer groups are building 7-figure insurance profit streams, and how you can start benefiting from it.

Car insurance is a $300 billion category with a 100% attach rate. However, the vast majority of dealers do not participate in this profit stream, due to the operational complexity of salesperson training and insurance agency operations.

Learn how new solutions released in the last 12 months now let dealers build an insurance profit stream overnight, with no work or changes to their operations, while letting car buyers save $500+/year.

See how 20+ of the top 100 dealer groups are building 7-figure insurance profit streams, and how you can start benefiting from it.

Mini Workshop

|

Plaza 2

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By:

11:45am

Monday

Presented by Lotlinx

In this session we will explore the ways in which machine-based decisioning can be harnessed to enhance various facets of retail operations. From inventory management, to media placement, and customer experience. We will shed light on the power of algorithms and data analytics in making strategic decisions that lead to success. Case studies will be shared that will demonstrate how when you let the machines do their thing the numbers will go in your favor. We will share the type of data that fuels the machine to provide the best results.

In this session we will explore the ways in which machine-based decisioning can be harnessed to enhance various facets of retail operations. From inventory management, to media placement, and customer experience. We will shed light on the power of algorithms and data analytics in making strategic decisions that lead to success. Case studies will be shared that will demonstrate how when you let the machines do their thing the numbers will go in your favor. We will share the type of data that fuels the machine to provide the best results.

Mini Workshop

|

Plaza 2

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By: