12:00pm

Day One - Sunday, Nov. 12

GA4 Lunch

Room

Exhibit Hall

Session Type

Downtime

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

For those who have joined us for the GA4 Session, Lunch is available.

1:30pm

Sunday

To improve the customer experience , dealers need to collect, leverage, and activate customer data and shopping activity to improve sales and service experiences. So what can dealers do to improve their CX through smarter data strategies?

To improve the customer experience , dealers need to collect, leverage, and activate customer data and shopping activity to improve sales and service experiences. So what can dealers do to improve their CX through smarter data strategies?

Panel

|

Exhibit Hall

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By:

2:30pm

Sunday

Presented by Wikimotive

With 2024 coming up fast, it’s important to understand the changing ways A.I. can make your life easier, as well as its limitations and pitfalls. Attendees will learn its use cases, and how to craft prompts to best use generative A.I. (like ChatGPT & Bard) in their marketing, listing Q&As, FAQs, website content, and more.

With 2024 coming up fast, it’s important to understand the changing ways A.I. can make your life easier, as well as its limitations and pitfalls. Attendees will learn its use cases, and how to craft prompts to best use generative A.I. (like ChatGPT & Bard) in their marketing, listing Q&As, FAQs, website content, and more.

Workshop

|

Plaza 1

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By:

2:30pm

Sunday

Presented by CarNow

In today’s evolving automotive retail landscape, providing a customer-centric experience is key to dealerships’ success. Join us for this engaging discussion designed to showcase the strategies and insights needed to understand the preferences of modern car buyers. Learn how to adapt to their needs and provide a superior end-to-end customer experience that not only boosts CPI and NPS scores but also maximizes profitability and operational efficiency at your dealership. It’s never been more important to align your dealership operations with the evolving needs and preferences of today’s car shoppers.

In today’s evolving automotive retail landscape, providing a customer-centric experience is key to dealerships’ success. Join us for this engaging discussion designed to showcase the strategies and insights needed to understand the preferences of modern car buyers. Learn how to adapt to their needs and provide a superior end-to-end customer experience that not only boosts CPI and NPS scores but also maximizes profitability and operational efficiency at your dealership. It’s never been more important to align your dealership operations with the evolving needs and preferences of today’s car shoppers.

Workshop

|

Plaza 2

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

Sponsored By: