Customer Experience Technology

Personalized Marketing Messaging

Sales Experience & Acquisition

Loyalty, Retention & LTV

Ed Track 05

Beyond Experience

Joshua Lang

Senior Product Consultant

As a Senior Product Consultant at Dealer.com, Josh Lang has a diverse background in technology and over 15 years of combined inside and outside experience in the automotive vertical. His career has been spent helping grow business and assisting automotive client-facing teams through technology adoption, presenting solutions, and providing an amazing experience. 

Josh has a six-year tenure at Cox Automotive, with experiences in sales, technology, training, management, marketing, and design, which has given him an expert understanding of the multi-faceted world of automotive B2B Digital Marketing.

He’s worked with hundreds of individual dealers over the years to match their online experience to their offline presence, grow local market share, and become more educated in the many facets of the digital automotive landscape. 

Speaker Sessions

11:15am

Tuesday

CAI has aligned to leverage proprietary data and insights to provide dealers with omni-channel solutions enabling digital and connect workflows so they can meet their shoppers needs online, at home, in the store or hybrid and continue to drive lifetime value.

CAI has aligned to leverage proprietary data and insights to provide dealers with omni-channel solutions enabling digital and connect workflows so they can meet their shoppers needs online, at home, in the store or hybrid and continue to drive lifetime value.

Keynote

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Exhibit Hall

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

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