Customer Experience Technology

Personalized Marketing Messaging

Sales Experience & Acquisition

Loyalty, Retention & LTV

Ed Track 05

Beyond Experience

Joshua Detzel

Marketing Director

This esteemed speaker, a notable leader in the automotive sector, will be taking the stage at the Modern Retailing Conference 2023. Renowned for advancing the field through innovation and insight, they are set to deliver a presentation rich with fresh perspectives and transformative ideas, pushing the boundaries of automotive retailing. Stay tuned for more on their achievements and the exciting knowledge they will be bringing to the conference.

Speaker Sessions

5:00pm

Monday

Hear from 5 members of the CXO comprised of groups larger than 10 stores on what they see the trend to be in 2024. In this session take a deep dive into actual strategies dealerships have executed to eliminate all or majority of third party listing sites to enhance their first party strategy. Hear real ways of measuring success and real savings from evolving their strategy to rely more on first party data and engagement.

Hear from 5 members of the CXO comprised of groups larger than 10 stores on what they see the trend to be in 2024. In this session take a deep dive into actual strategies dealerships have executed to eliminate all or majority of third party listing sites to enhance their first party strategy. Hear real ways of measuring success and real savings from evolving their strategy to rely more on first party data and engagement.

Panel

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Ballroom

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

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