Customer Experience Technology

Personalized Marketing Messaging

Sales Experience & Acquisition

Loyalty, Retention & LTV

Ed Track 05

Beyond Experience

Henry Hayter

Senior Director of Product Management

Henry’s background spans 25 years of working in technical and business roles for large technology firms in the telecommunications industry. Prior to joining TransUnion, Henry spent 20 years working in product management, strategy, and solutions engineering roles in the mobile roaming, voice, and messaging ecosystem. Henry has also worked for each of the top 4 mobile operators in the United States in various technical leadership roles.

A perpetual learner, Henry has collected many professional certifications and is a frequent contributor and speaker to industry organizations, trade groups, and special interests. He has contributed to numerous technical and commercial standards over the years as well as providing legislative lobbyist support and expert witness consultation in patent law cases in the telecommunications arena.

Speaker Sessions

1:30pm

Sunday

To improve the customer experience, dealers need to collect and leverage the shopping data for their customers and prospects instead of throwing the data away. So what can dealers do to improve their CX through smarter data strategies?

Join speakers from Ansira, CDK Global, fullthrottle.ai, Offerlogix, Spectrum Reach Automotive and TransUnion on the mainstage for this breakthrough session.

To improve the customer experience, dealers need to collect and leverage the shopping data for their customers and prospects instead of throwing the data away. So what can dealers do to improve their CX through smarter data strategies?

Join speakers from Ansira, CDK Global, fullthrottle.ai, Offerlogix, Spectrum Reach Automotive and TransUnion on the mainstage for this breakthrough session.

Panel

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Exhibit Hall

CX Tech

Personalized Messaging

Sales & Acquisition

Lifetime Value

Ed Track 05

Beyond Experience

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