Margaret Henney
Covideo Dealer Services
Rich Sands serves as CEO of STELLA Automotive AI, Inc. He is a passionate and accomplished leader known for his extensive track record in launching transformative solutions. His contributions at Covisint, Ford, J.D. Power, and Microsoft continue to power the global automotive industry.
Rich is also the founder and former leader of True North Enterprises LLC, an industry advisory firm committed to enhancing enterprise value for automotive data and technology companies. His strategic prowess extends to board roles at Urban Science, Pursuit Alert, and Autometrics.
Beyond his professional achievements, Rich is a devoted family man, husband, and father of five, deeply committed to family values and community engagement. Rich’s commitment to youth development shines through his coaching of youth football, where he takes pride in shaping young minds. In his leisure time, he enjoys a range of sports, including running, snow skiing, boating, and golf.
How we communicate with our customers includes decisions on which technologies work best for each customer and the cadence by which messages are sent. Since most dealers don’t control cadence or store customer communication history, what can dealers do to upgrade their CX using smarter communication strategies?
How we communicate with our customers includes decisions on which technologies work best for each customer and the cadence by which messages are sent. Since most dealers don’t control cadence or store customer communication history, what can dealers do to upgrade their CX using smarter communication strategies?
Covideo Dealer Services
Stella Automotive AI
Podium
Proactive Dealer Solutions
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