Dealers are hearing about unified data from every direction. Most dealerships already have more data than they can use: a CRM, a CDP, a phone system, a texting tool, a service system and now an AI layer on top. And still, the numbers change depending on which report you open, service customers walk past the sales floor, and the AI mostly writes emails. The problem was never a shortage of data, or the need for one more screen to view it on. Nothing in the stack was built to turn what it knows into what happens next, and the people asked to feed it get almost nothing back. This session shows dealership leaders what a truly connected dealership does differently, how to tell whether your tools act or just collect, and why the stores that win will be measured in actions, not dashboards.
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Date:
Day Two – Monday
Time:
2:15PM – 2:45PM
Room: