Doug Betts is the President, Dealer Solutions at JD Power. He joined the company in 2017. He regularly provides perspective on the state of the automotive industry in media outlets like Automotive News, MSN and WardsAuto. Prior to joining JD Power, Mr. Betts was at Apple, Inc., where he helped lead the introduction of Apple’s latest product innovations.

Previously, he held senior executive roles in global manufacturing and quality at FCA Chrysler Automobiles as Senior Vice President & Global Head of Quality with responsibilities covering all Fiat and Chrysler brands and services around the world; Nissan Motor Corp, as senior vice president of Total Customer Satisfaction for North and South America including Nissan and Infiniti brands; and Toyota Motor Manufacturing as General Manager of Quality for full size trucks, SUV’s and minivans. Mr. Betts received a bachelor’s degree in Mechanical Engineering from Georgia Tech.