The Service Opportunities Playbook: Bridging the Gap Between Sales and Service

Workshop
Customer Experience

Turn service opportunities into sales opportunities with a repeatable playbook built for the dealership CRM. This session will show dealers how to identify opportunities, connect service and sales, and give their teams a clear process for taking action inside the CRM.

Walk away with a practical playbook your team can use to create more opportunities from the customers already coming through your service drive.

Focus Points:

Featured Speakers

Brad Paschal
DriveCentric
Josh Overbeck
DriveCentric
Steve Roessler
DriveCentric

Session Details:

Date:

Day One – Sunday 

Time:

2:30PM – 3:15PM

Room:

Plaza 1

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