2:00pm

Day Two - Monday, Nov. 18

Case Study: Five Simple Ways to Use Defection Insights to Improve Sales Effectiveness

Hear how progressive sales and marketing leaders are using defection insights to improve their sales and marketing processes, outsmart their competitors, grow share, and increase sales effectiveness.
Sales participants will know how to:
  • Increase close rates by eliminating needless follow-up with leads who have bought elsewhere, increasing salesperson confidence, and adjusting to follow up processes.
  • Improve productivity of sales team by delivering fact-based, real time performance feedback to sales team based on wins AND losses.
  • Decrease defection rates by proactively engaging high quality leads with strong likelihood to defect.
Marketing participants will know how to:
  • Enhance customer experience by ingesting defection data into the group’s CDP and marketing workflows.
  • Boost ROI of marketing spend by adjusting spend and targeting based on defection insights.

Session Details

Room

Plaza 2

Session Type

Workshop

Session Day

Monday

Speakers On This Session

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Automotive Retailing Reimagined

Expert speakers.
executive level education.