This workshop will show you how to harness Urban Science’s customer defection data to uncover opportunities, fix process gaps, and ultimately sell more cars.

What You’ll Gain:

• Identify gaps in your sales process so you can stop losing customers you should have won.
• Develop and train your sales team using real-world data, not guesswork.
• Implement customer retention strategies that keep buyers from shopping your competition.
• Run smarter marketing campaigns by knowing exactly who defected—and why.

Why Attend:

• This isn’t just theory. It’s a tactical, hands-on session designed to help you take immediate action.
• Current users will discover how to unlock the full potential of their own data.
• New to Urban Science? You’ll see the power of knowing exactly which customers in your CRM purchased from a competitor—and how that knowledge transforms your approach to sales, retention, and marketing.

Walk away with actionable strategies you can implement the very next day.