Optimizing Customer Experience in the Evolving Automotive Landscape

Keynote
Customer Experience

Hot Session

Learn how enriched data and AI help dealerships overcome industry hurdles and deliver personalized, effective customer experiences

The automotive industry is facing significant challenges, including tariff impacts, consumer technology fatigue, and the integration of artificial intelligence (AI). In this session, Aaron Baldwin, CEO of automotiveMastermind, will show dealerships how to overcome these hurdles. Dealers will learn how combining clean, enriched data with powerful AI capabilities can create more personalized and effective customer experiences.

Key Takeaways

  • Identifying Essential Data: Understand the specific customer data your business needs to thrive, moving beyond basic information to gain deeper insights into consumer behavior.
  • Leveraging Technology & AI: Gain insights into the key technologies and AI tools available to transform clean, enriched data into actionable business strategies.
  • Driving Results with Personalized Messaging: Learn how to use these data-driven insights to create effective, personalized communications that genuinely resonate with customers and drive measurable results.

Featured Speakers

Aaron Baldwin
automotiveMastermind

Session Details:

Date:

Day Two – Monday 

Time:

12:45PM – 1:15PM

Room:

Ballroom

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