With customers holding on to cars longer, the need for service is increasing.
What are the best practices for maximizing customer retention?
What are best practices to maximize the customers time and your employees’ efforts as well?
How are you preparing for changes to the service drive regarding EV?
How do you handle recalls, acquisition, retention, declined services, equity mining, buying cars in the lane? Do you have a consistent process?
While CSI is still important, retaining customers is more important than ever.
We are bringing dealers and industry experts to share their strategies and success to help you improve this vital part of your dealership.
Stay tuned over the coming month for more information.